PRIVACY POLICY

Last updated: September 2026

This Privacy Policy explains how personal information may be collected, used and protected when visitors use gold-wash-plant.com (the “Website”).

The Website is operated by DOVE Equipment & Machinery Co., Ltd., headquartered in Bangkok, Thailand.

Information Collected

The Website may collect limited information in the following ways:

Information Provided by Visitors

Visitors may contact DOVE Equipment & Machinery through the email, telephone, WhatsApp or other contact details published on the Website.

Information voluntarily provided may include:

  • Name and company details;
  • Email address and telephone or WhatsApp number;
  • Project location and mining requirements;
  • Technical information, documents, photographs or videos;
  • Any other information included in an inquiry.

Technical Information

When the Website is accessed, limited technical information may be processed automatically, including:

  • IP address;
  • Browser and device information;
  • Operating system;
  • Pages visited and time of access;
  • Referring website;
  • General interaction and performance data;
  • Security and server log information.

How Information Is Used

Information may be used to:

  • Respond to inquiries and requests;
  • Evaluate project and equipment requirements;
  • Prepare recommendations, proposals or quotations;
  • Communicate regarding DOVE products and services;
  • Operate, secure and improve the Website;
  • Measure Website traffic and performance where consent has been provided;
  • Comply with applicable legal and regulatory requirements.

Cookies and Similar Technologies

The Website uses necessary cookies and may use optional cookies or similar technologies for analytics and embedded third-party content.

Where required, optional cookies and services are activated only after the visitor provides consent through the cookie banner.

Visitors can accept, deny or manage their cookie preferences at any time through the cookie settings available on the Website.

Further information is provided in the Cookie Policy available through the Website footer.

Google Analytics

The Website uses Google Analytics to understand general Website traffic and visitor interaction.

Google Analytics may process technical information such as IP address, device information, approximate location and Website usage data.

Google Analytics is activated only where the required consent has been provided. Visitors may withdraw or change their consent through the Website’s cookie settings.

Embedded YouTube Videos

The Website contains videos embedded from YouTube, a service provided by Google.

YouTube content may connect to Google servers and process technical or usage information when activated. Embedded YouTube videos are therefore blocked until the visitor provides the required consent.

Visitors who choose not to provide consent can continue using the remaining Website content, but embedded videos may not be available.

Google Fonts and Technical Services

The Website may use externally provided fonts and other technical services necessary for its presentation, performance, security or operation.

When an external service is loaded, the service provider may receive limited technical information, including the visitor’s IP address and browser information.

Third-Party Communication Services

When visitors contact DOVE Equipment & Machinery through WhatsApp or another third-party service, information is also processed according to that service provider’s own privacy terms.

Visitors should review the applicable third-party privacy policies before using those services.

Sharing of Information

Personal information may be shared only where reasonably necessary with:

  • Relevant companies or departments within DOVE Group;
  • Employees and representatives responsible for responding to the inquiry;
  • Hosting, technical, analytics and communication service providers;
  • Professional advisers or authorities where required by law.

Personal information is not sold to third parties.

International Processing

Because the Website may be accessed internationally and DOVE Equipment & Machinery operates from Thailand, information may be processed or transferred across national borders.

Reasonable measures are taken to protect personal information in accordance with applicable requirements.

Data Retention

Personal information is retained only for as long as reasonably necessary to respond to inquiries, maintain business records, meet legal requirements and protect legitimate business interests.

Data Security

Reasonable administrative and technical measures are used to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Visitor Rights

Depending on the applicable law, visitors may have the right to request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of information;
  • Restriction of certain processing;
  • Withdrawal of consent previously provided.

Requests may be submitted through the contact details published on the Website.

External Links

The Website may contain links to third-party websites and services. DOVE Equipment & Machinery is not responsible for the privacy practices, security or content of external websites.

Changes to This Policy

This Privacy Policy may be updated when Website functions, services or legal requirements change. The latest version will be published on this page.

Contact

Questions or requests regarding this Privacy Policy may be submitted through the contact details published on the Website.